My asus zenfone 2e screen went black will not turn on or charge 10

Drag to remove and disable. And yes, before you guys ask, I make sure that I'm in each setting correctly. This is not a complaint, but an observation:

Here's a video to demonstrate what I mean I have turned on developer options to show the touches: Hi, at some firmware update to Kitkat, some users get some strange situations. Maybe I'll tinker with the app when I get the chance. China smartphones online shopping Headphone audio output is rather muddy, and if you are an audiophile you will find that other OEMs have far better solutions. October 3, at 3:

Introduction

I don't know what's going on with it. That applications need some memory RAM and processor resources.

148 Comments

Is it possible to remove the arrow key at the space bar without removing one or more language input? Log in or sign up in seconds. Here is my problem: October 21, at 8: These are all very lucky breaks for the XDA community, but none of it makes for extensive future proofing. Hi, if you have problem with ASUS Zenfone 5, then you only have options to removed the applications that you suspect to make problems, or otherwise you need to do hard reset or master format. I have tried uninstalling and reinstalling but that did not fix the problem.

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09.03.2018 - I also did factory resets in between the first 2 of the 3 software builds, and re-did most of the more technical tests on them as well virtually no variation. July 20, at 1: I also made sure to disable power saving mode in order to stop it from shutting down cellular data. CMD said it failed. How to catch problem? It basically goes like this:

Clean my asus zenfone 2e screen went black will not turn on or charge

07.02.2018 - Hai, I need help. Should I just let it sit there or use my warranty? Maybe someone else can help if know about it. XDA found a way! That being said, I have taken some decent clips with this phone just look at those kittens below! It will work briefly and then disconnect.

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Is someone experiencing the same issue? Photo1 artifacts in its full glory: The affected area is still responsive by 'responsive' I mean I am still able to touch the area and the phone responds as expected such as taking a picture while my display looks like Photo1.

I noticed this issue right after I played Dungeon Quest a good 3 or 2 hours. It might have started before that, I barely use this phone except for communication purposes and music.

I have already uninstalled the app and ran CCleaner. The "dead" part of the screen gradually grows from how its colors are supposed to be with along with the stripes, gradually becoming a complete black and white bar code like state and then starts over the process again.

This occurs even on startup, on the screen where it displays the ASUS logo, the bottom shows the same issue. Please see the additional at the bottom, the scenario I have placed there still applies.

To preemptively answer your questions: Did you drop the phone? Yes - around 4 months ago, 1 foot drop, this only started happening today. Did you get the phone wet?

Does this issue also occur when playing videos? Otherwise everything is normal. Have you tried changing brightness? Brightness does not affect the issue. Have you played around with custom roms?

Have you enabled developer options and checked "Disable HW overlays"? What happens when you take screenshots? Screenshots the screen perfectly not showing the artifacts hence why I had to take photos of the device itself.

Photo1 only occurs when I wake up the phone after having it sleep for more than a couple of minutes I haven't time this one yet, then the issue proceeds to Photo2 where there's only lines where the issue normally starts, then after minutes of having the screen on.

It basically goes like this: Hi can you anybody help about my screen problem take a look in my recorded video thanks https: If your carrier offers one, you can use that, but otherwise you'll have to call your voicemail the old fashioned way.

Question, has anyone who dropped their phone or broke the screen noticed a change in performance. I have the 2gb version and the last week it has been slugging along horribly. Even if I don't use it for an hour I'll open it up and it takes forever to even slide the screen up.

Something is just killing it. I dropped my phone last month, broke the glass screen protector. Nothing have change in term of performance. Dropped the phone from feet a few times. No effect on performance.

No idea about the battery health though. I don't know what's going on with it. I mean for the most part it's been snappy and only having to hit the "power boost" button like once in a few weeks.

Now I can't even open my phone or use an app without seeing my memory in the red and it taking forever to respond. I'm not using any new apps or anything like that, so I just don't know what it could be.

Just got my new ZF2 out of the box and tried turning it on So I plug it in and let it sit for an hour but still nothing. Should I just let it sit there or use my warranty?

Let it sit for two or three hours, if it still doesn't turn on remember to hold down the power button quite hard for about 2 seconds. Defects like that happen quite often with electronics in general, it's just that QA The people who test each product for defects like this.

Though in cases like this it's usually that something broke inside the unit while in transport rather than before it shipped. They randomly reinstall and I disable them but they reinstall. I'm lost on this one.

Same as disabling an app. Drag to remove and disable. Ran update it's latest zenfone stock version. Sometimes a text will slip through and sometimes it doesn't.

For some odd reason the phone refuses to receive and very rarely send text messages. I keep the phone on vibrate mode for most of the time, so do not disturb doesn't have anything to do with this.

I also made sure to disable power saving mode in order to stop it from shutting down cellular data. Which messaging app are you using, and have you ensured that it's set as default? Textra, and it is set as default.

Also, messages dont go to default messenger either as it did in the past;used to just go in the message archive. Go into Textra's settings and try to find "resync database".

I don't recall where it is since I don't use Textra any more, but it used to help me when messages started misbehaving. In the past I used to get messages sent to my regular messenger app in the background, and they were able to be viewed in its archive.

Now, messages do not appear in either application. I had the same problem with textra, did you disable Messenger in the auto start manager, that was my problem,.

I'm pretty sure I did that. Maybe I'll tinker with the app when I get the chance. If I have to set default messenger as primary. Thanks for the input, if your method works I'll use it.

So I was wondering why facebook messenger doesn't have video calling. Right now I'm using Skype but the quality sucks compared to Facebook's and don't know if I'm doing something wrong.

My phone does not like HD videos. Everytime I play a or p video twitch, YouTube or my own recorded videos my screen goes black, as if it was suspended, video keeps playing because sound still works but screen is black, however if I touch my screen and options come up Like rewind, forward, pause, etc video shows, as soon as the video plays "fullscreen so as to speak" the screen goes black again.

I have found the solution to this problem. Firstly, you have to activate developer options in the settings menu. Let me know if that fixes it for you. I'm feeling kinda stupid, where is the developer option under the settings menu?

Can't seem to find it. Go to settings, about, software information and then tap on 'Build number' until you unlock the developer options. Once you do that it will be in the normal settings menu.

Hey, quick question, for some reason it is back to the same situation and I didn't touch any settings. You have to re enable 'Disable HW overlays'. I think that it automatically unchecks itself when you restart the phone.

Are you rooted or running non-stock firmware? If you're on stock, what firmware version is it? Wiping the cache clears out outdated information from the phone, as I understand it. Sometimes old app and system data causes errors, so clearing that data out can often make the phone stop doing stupid stuff, without having to delete all your data like a factory reset would.

I haven't had to do it myself yet, but it's helped a lot of users on this subreddit. If you want to give it a try, here's a post about how to do it. Well that's somewhat worrying.

You could try a factory reset, but since the cache trick didn't work, there's a good chance it would be a waste of time. You might want to contact Asus about this, see what they can do to help.

Network transfer seems slow. But the network isn't. My network is mbps dual-stream capable wifi, the phone claims to support it as such too. But using either asus sharelink or the file explorer to use my NAS, or even streaming straight from my NAS to the movie player on my phone, it's just slow.

Just doesn't make sense to me that in-network should make a difference. It only seems to be my phone too. My girlfriends htc m7 behaves as one would expect.

As do my laptop and the computers upstairs, so I don't think it's my router. Has anyone bought replacement rear covers that actually work? I bought some generic ones on aliexpress and none of them have working power buttons.

Exactly, the power button seems to be slightly recessed sunken and even when I do use my nail to push it nothing happens. I won a dispute over two of mine, another one still pending.

I've ordered another considerably more expensive from another seller whos assured me their stock has the power button mechanism in place. If that turns out to be bs I'm gonna have to give up haha.

I thought it'd be as simple as telling them it was defective, based on past experiences with eBay. Out of pure determination I actually went to the effort of making a video to show them the fault.

The 3 of them refunded combined will only pay for half of the other one. If the other one turns out to be bs it should be easy enough to get a refund if I just screenshot the messages the seller sent assuring me it'd work, pitty there don't seem to be any on eBay, all of these were bought on aliexpress.

Yup, they were so cheap I figured I'd just get a few. The one I've ordered now actually advertises that it has a power button so hopefully that holds true. My zenfone 2 still doesn't work on Wind Signal shows Wind Away, signal bar shows a "R".

I've talked to Asus and Wind tech supports no help. Asus only said it might because my phone is form Taiwan it won't work in Canada. Is it just my phone or is the vibration just not strong enough when it's in my pocket?

I never seem to notice it until it's too late. The vibration also makes more noise than it makes vibrations. So I can sometimes notice my phone ringing when I'm not listening to music on a separate device.

I'm having problems with network connection. Unable to make calls, send texts, browse web, email. I have the sim in slot 1 and have reseated it twice. It will work briefly and then disconnect.

Sim is working fine in old galaxy S3. Any help is appreciated. Hey, I'm no longer on stock so I can't give you the exact steps but I believe your problem is related to your apn.

Fid out what apn you should be using from your carriers website and add it to your phone should be somehting similar to sim card settings. I got it working. Accidentally tried installing xposed on latest OTA like an idiot before checking if it was fine and now I'm stuck on the asus screen.

Was wondering if anyone got major camera lag while recording a video. Only happens though when there are a lot of actions going on like when at a concert for example.

Also wondering if anyone experiences random sharp squeaks while watching snapchat. I have tried uninstalling and reinstalling but that did not fix the problem. Am using the 2gb version with up to date stock firmware.

Also using nova launcher if that helps. Is there a way to disable double tap to wake and possible replace it by drawing a line? Whenever I put my phone in my pocket I'm always in the emergency phone mode.

New zf2 zekl arriving tonight. I am looking to consolidate a work and personal phone down to one device. Question, I am seeing some posts on xda about root recently being achieved with this device.

I am new to modding. Is there any turning back, can I go back to stock? Before I attempt root or exposed I would like to know in case my company mdm forbids root. Use a Root Checker app. I used this one when I rooted my old phone, and it probably still works on Lollipop.

Is it possible to remove the arrow key at the space bar without removing one or more language input? I need the emojis beside english but i hate to accidentally swipe at the arrow and the keyboard suddenly change to emoji when typing.

My phone won't turn on, like at all. The charging indicator does not light up when plugged in and the device does not vibrate when the power button is pressed.

What did you do with the phone after it got wet? The longer you let it sit to dry in rice the higher the chance of all the moisture getting sucked out. Unfortunately if your phone isn't giving you any sign it might be dead.

Aw sorry to break it to you but I think your phone bit the dust. I don't believe that the warranty covers that kind of damage. I do not even know if I had a warranty on mine A notification said MMS auto retrieve was disabled and to fix in settings, but I can't find it anywhere.

How do I make it so that when I drag my home-screen messaging icon, it opens Google Messaging rather than the default messaging app? Unless I'm horribly misunderstanding your question, you'll want to long-press the messaging icon and drag it to the trash can, then go to your app drawer and long-press the app you want to the home screen.

My phone is rooted, but after the update installed, it restarted and then on the Asus logo with the loading circle, its stuck on that. Here is my problem: I go into the power saving app and put it in performance mode.

For an unknown reason, it automatically goes back to power saving after some times Any way to raise the maximum volume? If you use a music app with an equalizer, you may be able to boost the volume that way.

Might sound awful though. The stock rom with the latest updates seems to be the best option so far. I have that along with the Nova Launcher and I love it.

The reason why I say it's the best experience because on the stock rom everything seems to be working well for me. I remember reading that on roms like CM Only the default Messaging. While the Exynos and the Snapdragon have a big.

This difference is something that many overlooked, but I think it is key to understanding the nature — or zen, if you will — of the ZenFone 2. Bear with me for just a few sentences:.

Android apps rely on Java-derived VMs, which are platform independent. The NDK allows for building apps with code that is native to x86 platforms as well, but not all developers go down this route.

There are vast resources from the past couple of years that prove that this sort of binary translation yields worse results, some coming from ARM itself. We will touch on the meaning of all of this shortly.

Despite this inconvenience, it must be stated that the ZenFone 2 is a great performer, particularly for the price. Benchmarks reveal very good things about it. App opening and closing is very fast for most cases, as there are some inconsistencies and comparable to most flagship phones, and basic navigation commands are extremely responsive.

Animations are very fluid all over. When it comes to its RAM expanded below, I must say that I have never seen a device perform this well; all the hype surrounding the 4GB of RAM in this phone is true, and you can indeed have multiple games open without any of them leaving memory.

This device truly does feel optimized for performance, but not so much for stability. Now that those comments are out of the way, this is how we see it compares on a more objective ground.

One thing that we must keep in mind is that benchmarks represent theoretical maximums and not real-world performance, and if anything they can tell you just how much a device can be pushed, but not what the median performance is actually like.

To start I want to mention PCMark shown above, a benchmark that aims to simulate real-world usage rather than abstract algorithms and computations void of tangible impact.

The subtests mimic actual smartphone operations, and the results the ZenFone 2 outputs are very impressive to say the least. The Work Performance overall score can top devices like the Galaxy S6 by a hairline and the Nexus 6 , and it is only in the writing-focused tests that it loosens up.

Another impressive aspect is the fact that despite this being a lengthy test albeit not quite as taxing as other benchmarks, performance stays very consistent throughout with no signs of throttling.

Being a test heavy on CPU and RAM, this is revealing about theoretical performance but not so in a very extensive way. Geekbench CPU focused also has promising results, and these are interesting due to the difference in architectures with the competition.

Single-thread integer and float-points are below the Snapdragon here, and more in tune with the Snapdragon, with the latter being slightly better at float-points.

These are limited calculations, however, and do not represent the entirety of system operations. Other benchmarks ran even cooler and just as consistently, however. The GPU is where things change, although not necessarily for the worse in real-world usage.

For those of you into gaming, let me tell you that there is little to worry about — most games run very well on this device. Before jumping onto benchmarks, I want to mention frames-per-second in the games I tested measured with Gamebench were great.

The Witcher Battle Arena a favorite game at the XDA office did not perform as well, though, and it heated the device significantly more than its regular output would suggest. For those of you wondering about Asphalt, the implied gaming benchmark of Android: In general, I would say that gaming performance can be on par with devices from early such as the OnePlus One, but not as consistently most likely due to optimizations.

On the more technical side of things, I see the GPU being one of the weakest links of the processing package. GPU-intensive tests and applications are really the only tasks, apart from charging, where I saw the device get warm enough to consciously notice it.

Once the resolutions get factored in, however, performance is comparable to newer flagships. For the price you are paying, this is not bad at all, and because of the p screen, the on-screen and real-world results are similar to Snapdragon devices that push a hefty p screen.

However, keep in mind that the additional RAM and the different type of CPU do not make the results directly commensurable. To illustrate the kind of difference you see from the jump from p to p, I reduced the resolution of my Snapdragon Note 4 and ran the benchmarks again comparison to the side.

The percentages tell the story better than I ever could. As far as memory goes, the flash storage result on Basemark OS II is leading class, with a score of 1, which surpasses most phones except the memory juggernaut S6.

These scores put it at the bottom tiers of memory solutions in recent history. RAM is another story: Another thing worth noting: Overall, though, this is one of the memory kings, if only due to the RAM capabilities pulling the weight.

The p display does not have the best pixel density, and neither does it have the best brightness. On maximum brightness, it is just as readable as my Note 4 in direct sunlight, but the latter takes the edge when its auto mode boost kicks in.

I also compared it to an iPhone 6 and an iPhone 5s, both of which featured better maximum brightness. As far as colors go, the screen is not very saturated and while its base colors are not very distorted, they look dull when compared to the accurate screens of the Note 4 and iPhone 6.

If you have a good-screened flagship to compare it to, you can easily tell that its color reproduction has lots of room for improvement. This is particularly noticeable when consuming media with mixed colors.

Solid and basic color media as seen in certain cartoons does not seem to show quite as big of a distortion, but without accurate screen-measuring tools it is hard to be certain. White backgrounds do not look as accurate as any of the devices we compared it with, but color casting is on the low side on viewing angles that would absolutely distort other screens at this price-point.

Something worth noting is that the adaptive backlighting in the display can have odd brightness mutations when switching from certain colors or from all-black to all-white screens. Overall, for the price range the ZenFone 2 competes in, this display is surprisingly good.

The misleading speaker grill pretended to be bigger than it was, and its performance makes the reason for the compensation very obvious. The speaker is decently loud, close to my Note 3 in output and it can certainly serve for most jobs, but it sounds tinny and at times muddy.

It is worth noting that of all my reference phones — Note 4, Note 3, iPhone 6, 5s and Galaxy S3 — none have earth-shattering speaker quality, but I would pick any of them except the S3 over the ZenFone 2.

Headphone audio output is rather muddy, and if you are an audiophile you will find that other OEMs have far better solutions. The microphone is also mediocre, but it is good enough to be understood on a phone call.

In fact, the phone call quality on the ZenFone 2 was surprisingly good and it held its own in the loud streets of Buenos Aires and Minneapolis. Overall, the audio solutions in the ZenFone 2 do their job without significant merits nor transgressions.

In the future we will find ways to measure audio more objectively. For years, smartphone cameras saw two big complaints that affect picture quality: The ZenFone 2 grabs these two aspects and blows them out of proportion at points, but not always.

To put it simply, some pictures are way too colorful and the end results look as if they applied a cheap HDR algorithm, regardless of it being on Regular Auto and not HDR mode. With these options at your disposal, you can take good pictures out of this phone, but the phone plots against the possibility.

Even without professional shooting skills, the Auto Mode does have good moments. But for the most part, the camera experience in this phone is not optimal, and at points it gets downright frustrating.

Something I cannot emphasize enough is just how inconsistent the focus and exposure algorithms are. Plenty of phones can efficiently adjust the exposure according to your focus point, yet the ZenFone 2 does a very poor job at this, and a single landscape can have two ridiculously different pictures with a pair of not-too-distant focus and exposure points.

Focusing is actually not too slow, but it can get locked in blur rather easily as seen in the sample video. That being said, even on auto-mode you can tweak the exposure bias.

The camera is also very slow at taking a picture, and without image stabilization, this can lead to slight anxiety whenever you need to capture an event quickly. The pictures do have a fair amount of detail to them, but this is mostly because of how much the ZenFone 2 sharpens your pictures.

It attempts to bring out detail that is just not there, and the results can be a bit distracting. Distant objects can get rather blurry because of this, and at medium lighting text can look a little more pixelated than it should.

The 50MP resolution mode does not really help much with overall quality, and despite taking significantly longer than a regular picture, the end result does not offer anything other than additional resolution which lacks actual detail density.

Medium to low lighting shots are not bad, and I actually found the colors of some of these shots better than what I could output on the Note 4. For the price tag, noise is surprisingly low on non-ideal conditions.

Video is a similar story, an inconsistent one at that. Despite setting the video settings to maximize quality, the bitrate remained rather low You do not get 4K nor 60FPS p recording, and the same exposure algorithm can also ruin your videos as seen in this sample above.

That being said, I have taken some decent clips with this phone just look at those kittens below! The recorded audio suffers from the same problems seen in regular sound recording, and it is worth noting that because of the lack of OIS the videos come out very shaky.

This is one of the aspects of the ZenFone 2 that is also very inconsistent. On some days, I was only able to get 2. On others days of similar usage I barely broke past two. This is on Wi-Fi, however, and I notice that when idling on 3G and 4G the device seems to drain twice as quickly.

This is an extremely sensible topic for a lot of people, and most of my results seem inconsistent with a lot of other reviewers, which also seem inconsistent with themselves.

I also want to note that I only had a couple of days of LTE test driving with this phone due to real life complications and developments, and most of my real-world usage was done under 3G. We speculate that the inconsistencies lay not just on base Android inefficiencies Lollipop but are also due to the previously mentioned binary translator.

I attribute this to the fact that I was able to get a low standby time after some optimizations and disabling bloat, yet certain applications would bring very quick battery drainage.

Despite the x86 architecture and less powerful GPU, gaming time was rather remarkable anyway: The battery life has been puzzling to say the least, but I did break the 4 hour screen-on-time on a particular occasion of my usage throughout a 16 hour time-span.

We will update you whenever we find out more. Battery life benchmarks like PCMark show inconsistent results as well. This is with bloatware removed on the latest software update. Most importantly, I want to stress on the fact that this benchmark is still misleading, and even with continuous usage of my actual typical suite of applications, I cannot net that kind of screen-on-time.

Even then, this result is below all my reference devices bar the S3 which I could not benchmark, but I know for a fact that it would not properly compete. This is yet another puzzle piece that has me scratching my head, and I hope to dig into it to find out if it is related to x86 optimization.

The fact that battery life was inconsistent struck early on, and because of that I struggled to find a way to quantify it respectably. I will expand on this with more in-depth testing to see the difference between the drain of binary-translated apps and those that have native x86 code.

In my 10 days of practical daily driving, I only found myself reaching for the charger before the end of day twice. The device does charge reasonably fast due to its 18W charger, which can fully power up the device in about an hour and a half from its dead beat.

It is a little on the chunky side, but you can also use Quick Charge 2. Out of the box, this device showed more bugs than I would have expected. This makes me question many of the earlier reviews that did not list, mention or seemingly encounter the apparently widespread and more obvious or dangerous bugs.

Some video-chatting apps like Hangouts can have slight visual shake-ups when going back to a video conversation. On some rare occasions, apps like Google Drive feature artifacts at the bottom of the display, which are not static and morph every time the app is drawn on the screen.

The camera was very unstable on the earlier versions, and not only did it crash but the phone also informed me that it was aware of the problem and told me to reboot the system to fix it. A random app also crashed most of the times I initiated screen recording as seen in a featured clip.

Finally, the System UI crashed entirely on me twice — once on the first software build, and once in the latest one.

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Asus Zenfone 2 ZECL user opinions 16 Dec i have one issue regarding this Zenfone 2. i cant open my phone, the screen it just my screen went black. Jan 14, · Unbrick Zenfone 2 zeml/zeml Tutorial how unbrick (save) a cable suspended Zenfone 2 (lost bootloader) absolutely can not.

06.02.2018 - July 20, at 1: Is there a way to disable double tap to wake and possible replace it by drawing a line? Ccleaner free download windows 7 filehippo - Full... November 16, at 7: Do they give out a refurbished unit, when I send my current unit for repair? Headphone audio output is rather muddy, and if you are an audiophile you will find that other OEMs have far better solutions.

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20.03.2018 - Tried holding down and plugging in. January 23, at The back buttons are also akin to the chromey plastic that you used to see on Samsung phone edges, and mine came with a very slight dimple which I assume was a manufacturing defect. Ccleaner for windows xp 32 bit free - Zapisvane di... I have updated to the latest firmware but the problem persists. Usually this Read Contacts only show when we try to make a phone call or chatting that the Android will give suggestion to read or find people from our contact list.

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18.03.2018 - Before I attempt root or exposed I would like to know in case my company mdm forbids root. I'm pretty sure I did that. Maybe some other community website like XDA developer website can give you more information to do that. Ccleaner for windows 8 with crack - Cool free down... Hi, try to download other 3th party camera applications from Google Play Store, try to download Google Camera or Camera or something like that. Question, has anyone who dropped their phone or broke the screen noticed a change in performance. I have to hard power my phone only to boot back and repeatedly get the "update failed" message.

say about asus zenfone 2e accessories Went ahead and ordered another one for my other son's ASUS ZenFone 2E Inch Premium Clear Screen. We are a community centered on the Asus Zenfone 2. Not no vibration / no orange light when on charge and it went dead didnt turn on, screen was black. While opening camera in my asus zenfone2, it shows a black screen and suddenly exit from camera application (The device got authorized service from asus twice, and after second service, the problem rooting camera asus-zenfone asked Oct 7 '16 at Rahul Gopi. 1, 2 13 0. votes. 1answer 50k views After Factory Reset - Please.

Bear with me for just a few sentences:. Android apps rely on Java-derived VMs, which are platform independent. The NDK allows for building apps with code that is native to x86 platforms as well, but not all developers go down this route.

There are vast resources from the past couple of years that prove that this sort of binary translation yields worse results, some coming from ARM itself.

We will touch on the meaning of all of this shortly. Despite this inconvenience, it must be stated that the ZenFone 2 is a great performer, particularly for the price. Benchmarks reveal very good things about it.

App opening and closing is very fast for most cases, as there are some inconsistencies and comparable to most flagship phones, and basic navigation commands are extremely responsive.

This device truly does feel optimized for performance, but not so much for stability. Now that those comments are out of the way, this is how we see it compares on a more objective ground. One thing that we must keep in mind is that benchmarks represent theoretical maximums and not real-world performance, and if anything they can tell you just how much a device can be pushed, but not what the median performance is actually like.

To start I want to mention PCMark shown above, a benchmark that aims to simulate real-world usage rather than abstract algorithms and computations void of tangible impact. The subtests mimic actual smartphone operations, and the results the ZenFone 2 outputs are very impressive to say the least.

The Work Performance overall score can top devices like the Galaxy S6 by a hairline and the Nexus 6 , and it is only in the writing-focused tests that it loosens up. Another impressive aspect is the fact that despite this being a lengthy test albeit not quite as taxing as other benchmarks, performance stays very consistent throughout with no signs of throttling.

Single-thread integer and float-points are below the Snapdragon here, and more in tune with the Snapdragon, with the latter being slightly better at float-points.

The Witcher Battle Arena a favorite game at the XDA office did not perform as well, though, and it heated the device significantly more than its regular output would suggest.

For those of you wondering about Asphalt, the implied gaming benchmark of Android: In general, I would say that gaming performance can be on par with devices from early such as the OnePlus One, but not as consistently most likely due to optimizations.

Solid and basic color media as seen in certain cartoons does not seem to show quite as big of a distortion, but without accurate screen-measuring tools it is hard to be certain.

White backgrounds do not look as accurate as any of the devices we compared it with, but color casting is on the low side on viewing angles that would absolutely distort other screens at this price-point.

To put it simply, some pictures are way too colorful and the end results look as if they applied a cheap HDR algorithm, regardless of it being on Regular Auto and not HDR mode.

With these options at your disposal, you can take good pictures out of this phone, but the phone plots against the possibility. Even without professional shooting skills, the Auto Mode does have good moments.

But for the most part, the camera experience in this phone is not optimal, and at points it gets downright frustrating. Something I cannot emphasize enough is just how inconsistent the focus and exposure algorithms are.

Plenty of phones can efficiently adjust the exposure according to your focus point, yet the ZenFone 2 does a very poor job at this, and a single landscape can have two ridiculously different pictures with a pair of not-too-distant focus and exposure points.

Focusing is actually not too slow, but it can get locked in blur rather easily as seen in the sample video. That being said, even on auto-mode you can tweak the exposure bias.

How to enter alphabets in keypad or dialpad while in call? For some customer service calls, when the call asks me to enter id alphabets, I am not able to. Hi, when you make a phone call, you will see arrow box icon button to open the keypad in the screen, then you press that icon to open the dialpad.

Usually the phone dial-pad will be minimize when you already connected to other phone connection. So tell me solution to resolve this problem as early as possible. Hi, please try to change your simcard from 1 to 2 and try to make a phone call again.

If your phone still get this problem, then you have to try doing hard reset. I have asus zenfone 5. Hi, OTA update usually ready to specific country step by step. What you can try are: If you find there are some new version, then you can download it directly.

However, if you can not find new version information, then you have to wait until your region country is ready for latest OTA update for Asus Zenfone 5 Kitkat.

Hi, please use Google account to unlock forgotten security pattern at your Asus Zenfone 5. Try to give several time wrong answer continuously until your phone locked or freeze about 30 seconds, at this time you will find Forgot Pattern button, after pressing this button you will find field to give your Gmail username and password that you have already signed in before.

Please make sure your Internet connection is active while unlock forgotten pattern using Gmail account. If you still can not access your Google account, then you have to do hard reset using hardware combination button.

Hi, we suggest you to do hard reset to clean all previous installation applications before system update, we just worry that this problems come from applications.

But if after doing hard reset the problem still happen, then you have to consult with Asus authorize service center for further help. Hi, for transferring data using Bluetooth, the first steps to do is doing pairing between both gadgets, after that while the other gadget already sent files from Bluetooth then please notice any new notification at your Asus Zenfone 5 recipient because it will ask one or twice your confirmation that you are sure will received new files or not.

If you never give any confirmation then the files will be automatically rejected from your Asus Zenfone. Hi, please try to update first your Asus Backup software from Google Play Store at your Asus Zenfone 5, after that follow steps at that apps to restore your backup files, it will not ask for password anymore.

When i play music and put in maximum …the sound is loud…after update the android …the sound system become low even put in maximum…the audiowizard is on…but still not make a change…please help me solve this problem and how to downgrade the android kitkat to jellybean back.

Hi, usually there are some update from latest version, this is also happen to your Asus Zenfone 5 sound. At standard steps you can not downgrade the Android Kitkat back to Android Jelly Bean again with as easy steps as OTA over the air that you have done with upgrading.

We suggest to wait for other new update if you think latest version have some bug. Doing downgrade operating system can be done with your computer with non standard steps, which we are not recommended for you to do that, because some wrong steps can make your Asus Zenfone can not use anymore, please consider it.

Hi, we are recommended to do hard reset if your updated Android Kitkat at your Asus Zenfone 5 get some trouble. Hi, my phone was rooted and using for a while there sometimes freezing, i tried to do factory reset both soft and hard but it got stuck in asus logo…any solution without going to service centre?

Hi, unfortunately we can not give standard solutions for fix rooted Asus Zenfone 5, because many possibilities that makes your phone become trouble or stuck at boot logo. Maybe some other member can share the idea for fix this problem.

Hi, at some firmware update to Kitkat, some users get some strange situations. But please try to consider doing hard reset your phone to make all setting and installed applications back to latest new Android Kitkat factory default.

Hopefully your Asus Zenfone 5 can run normal again. But do not forget to backup your important data before performing hard reset. Name required Mail required Website. Turn off Bluetooth from Setting Menu.

Turn off Wifi if we are not use it, mostly we forget to turn it off while we are away from Wifi area network. Please setup the Brightness as low as possible. However, we can reduce battery drain by turn off the auto brightness setting and set the brightness as low as we can.

More low brightness will extend more battery life. Do not running many applications together, uninstall some not use applications. Chatting or social media applications sometime will received many notifications, the light will blink, the sound notification will play, and the data network will active receiving push notification.

Consider to reduce notification or uninstall some not use applications which are always give not important notifications. Please consider to always use internal battery saving mode, but if we need more active data network, then we have to turn it off.

But it will make Internet data connection more slowly then using 3G. July 10, at 8: July 22, at July 22, at 6: August 6, at March 27, at August 4, at 2: August 22, at 8: March 21, at 6: July 20, at 1: August 23, at 8: October 21, at 8: August 9, at 8: August 27, at 9: August 15, at 3: August 28, at 9: August 18, at 2: September 4, at 7: August 23, at August 27, at 7: September 13, at 1: August 29, at 1: September 17, at 9: August 29, at 4: September 19, at 2: September 20, at 9: October 8, at 1: September 21, at 1: October 9, at 4: September 23, at 7: October 15, at 9: November 14, at 6: September 23, at 5: October 15, at September 24, at October 16, at 5: September 26, at 4: October 19, at September 30, at 2: October 25, at 5: October 3, at 3: October 29, at October 3, at 4: October 3, at 8: January 23, at October 4, at October 7, at 8: November 6, at 9: October 8, at 7: October 11, at November 11, at October 12, at 8: November 16, at 7: October 14, at November 18, at 6: December 26, at 4: November 20, at October 17, at November 23, at 8: October 19, at 6: November 25, at 1: Does anyone find that the touchscreen isn't quite so good at 'filtering' touches, especially on the horizontal axis?

Here's a video to demonstrate what I mean I have turned on developer options to show the touches:. In the video I'm sliding the panel in the app - I'm simply holding my finger in position and the panel wobbles.

I then enable glove mode and attempt the same motion, you can see it no longer wobbles and is quite stable. Disabling glove mode keeps it stable for a while, then it begins to wobble again.

It's not always like this, but I haven't identified any particular cause for it to start wobbling. I have updated to the latest firmware but the problem persists.

It'd be good to know if others are experiencing this issue - and if there is a fix. If it's not a common problem I might consider returning the phone for replacement.

I did some more research and found some information on the Zentalk forums - unfortunately they rarely seem to be up for me Anyway, it seems I'm not alone in experiencing this. It seems to be an issue with different hardware revisions of the touchscreen and only seems to have occurred after certain firmware updates.

So I'm quietly confident that it can be fixed in software - I just didn't want to unlock the phone and flash another ROM if it was a genuine hardware problem and I needed to return it.

I am not getting notifications until I unlock my phone or open the app. I have tried everything. How do I make my ringtone a song from Google Play Music? It only lets me select music from ZenUI's music player.

You need to have the music locally on the device, I don't know if there's an app that'll allow you to essentially crop from GPM. It was working fine 'till this morning, though there were minor ghost touch issues even way back, but I thought since I used a screen protector, it would be more sensitive than normal thus clicking randomly sometimes.

I was updating some apps last night and it was still working fine this morning until I got to the office. It seems that it keeps on clicking on the upper portion of the screen repeatedly, making the screen switch, opening apps.

It's not useable anymore srsly, try using your phone with someone clicking on your screen incessantly. I have tried taking off the screen protector, factory resetting, wiping cache partition, booting in safe mode, all to no avail.

Will try sending this to the service center later and hopefully get it fixed. Is someone experiencing the same issue? Photo1 artifacts in its full glory: The affected area is still responsive by 'responsive' I mean I am still able to touch the area and the phone responds as expected such as taking a picture while my display looks like Photo1.

I noticed this issue right after I played Dungeon Quest a good 3 or 2 hours. It might have started before that, I barely use this phone except for communication purposes and music.

This occurs even on startup, on the screen where it displays the ASUS logo, the bottom shows the same issue. Please see the additional at the bottom, the scenario I have placed there still applies.

To preemptively answer your questions: Did you drop the phone? Yes - around 4 months ago, 1 foot drop, this only started happening today. Did you get the phone wet?

Does this issue also occur when playing videos? Otherwise everything is normal. Have you tried changing brightness? Brightness does not affect the issue.

Have you played around with custom roms? Have you enabled developer options and checked "Disable HW overlays"? What happens when you take screenshots? Screenshots the screen perfectly not showing the artifacts hence why I had to take photos of the device itself.

No idea about the battery health though. I don't know what's going on with it. I mean for the most part it's been snappy and only having to hit the "power boost" button like once in a few weeks.

Just got my new ZF2 out of the box and tried turning it on So I plug it in and let it sit for an hour but still nothing. Should I just let it sit there or use my warranty? Let it sit for two or three hours, if it still doesn't turn on remember to hold down the power button quite hard for about 2 seconds.

Defects like that happen quite often with electronics in general, it's just that QA The people who test each product for defects like this. Though in cases like this it's usually that something broke inside the unit while in transport rather than before it shipped.

They randomly reinstall and I disable them but they reinstall. I'm lost on this one. Same as disabling an app. Drag to remove and disable. Ran update it's latest zenfone stock version. Sometimes a text will slip through and sometimes it doesn't.

For some odd reason the phone refuses to receive and very rarely send text messages. I keep the phone on vibrate mode for most of the time, so do not disturb doesn't have anything to do with this.

Also, messages dont go to default messenger either as it did in the past;used to just go in the message archive. Go into Textra's settings and try to find "resync database". I don't recall where it is since I don't use Textra any more, but it used to help me when messages started misbehaving.

In the past I used to get messages sent to my regular messenger app in the background, and they were able to be viewed in its archive. Now, messages do not appear in either application.

I had the same problem with textra, did you disable Messenger in the auto start manager, that was my problem,. I'm pretty sure I did that. Maybe I'll tinker with the app when I get the chance.

If I have to set default messenger as primary. Thanks for the input, if your method works I'll use it. So I was wondering why facebook messenger doesn't have video calling. Right now I'm using Skype but the quality sucks compared to Facebook's and don't know if I'm doing something wrong.

Can't seem to find it. Go to settings, about, software information and then tap on 'Build number' until you unlock the developer options. Once you do that it will be in the normal settings menu. Hey, quick question, for some reason it is back to the same situation and I didn't touch any settings.

You have to re enable 'Disable HW overlays'. I think that it automatically unchecks itself when you restart the phone. Are you rooted or running non-stock firmware?

If you're on stock, what firmware version is it? Wiping the cache clears out outdated information from the phone, as I understand it. Sometimes old app and system data causes errors, so clearing that data out can often make the phone stop doing stupid stuff, without having to delete all your data like a factory reset would.

I haven't had to do it myself yet, but it's helped a lot of users on this subreddit. If you want to give it a try, here's a post about how to do it. Well that's somewhat worrying. You could try a factory reset, but since the cache trick didn't work, there's a good chance it would be a waste of time.

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01.02.2018 Mikadal :

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